HealthHarmonie Minds Complaints

We’re sorry if you’ve experienced an issue with our services.

We try our hardest to ensure patient satisfaction; however, despite our best efforts, there may be occasions when patients are unhappy with their care. It is important to let us know so we can improve.​

Here’s how you can let us know:

• Submit a complaint form: Fill out the form below to detail your concerns
• Speak to someone directly: Call us at 0121 393 3927 to discuss your experience with a representative. Alternatively, please send us an e-mail at hh.governance@nhs.net

For more information on our complaint procedure, click here